Products

Citizen Notifications

Engage citizens across multiple channels with a trusted source of information for events, alerts, advisories, and notices.

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BENEFITS

Benefits of our Local Government Citizen Notifications Software

Citizen Notifications from GOGov makes it simple for your team to engage citizens across multiple channels with powerful new features that save time and ensure accuracy.

Send Targeted Content

Setup subscription groups for relevant content or geo-target specific alerts

Branded Mobile App

Provide your citizens with a mobile front door.

Multi-Channel Communication

Mobile app, Email, SMS/texting, voice, web, social media and more.

HUNDREDS OF AGENCIES TRUST GOGOV

Citizen benefits

Communication in the Palm of your Hand

Branded Mobile App

One place to access all notifications and important information directly from your local municipality.

Subscription Lists

Citizens can subscribe to the types of notifications they want to receive and manage all their preferences through the self-service portal—no need to call or email staff.

Direct Notifications

Citizens rest assured they won't miss important communications because they are delivered directly to their phones. Now including video content for more engaging, visual announcements.

Ask Question / Get More Info

Citizens can reply to notifications to get more information and start a dialogue with agency staff (requires GOGov CRM).

Social Media Integrations

More than just App Notifications, integrate your social media with the Citizen Notifications Platform and engage your communication across multiple channels in a few simple clicks. Auto-generate eye-catching graphics from your notifications and post everywhere instantly.

Instagram

Send your notifications to multiple channels including Instagram Just a few clicks and send your message to your followers.

X/Twitter

Send your notifications to multiple channels including Twitter/X. Just a few clicks and send your message to your followers.

Facebook

Send your notifications to multiple channels including Facebook. Just a few clicks and send your message to your followers.

‍Join Hundreds of Communities

Around the Country‍

Who are building better communities by connecting citizens and government

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STAFF & Manager benefits

Keep Citizens Informed

Send Targeted Content

Setup subscription groups which allows citizens to subscribe to content that is important to them. Or use geo-targeting to send important alerts to specific locations.

Message Editor

Create detailed and stylish communications with our user-friendly editor by including pictures, formatting and links to videos, documents or other content. Plus use pre-made templates to getr you started.

Multi-Channel

Push content to all important channels such as Email, Mobile, SMS/Text, Voice, Twitter, Facebook and Website. And use video in your messages for more engagement.

2-way Communication (CRM)

Choose if citizens can reply to your communications and manage the responses through our CRM system to ensure no questions goes unanswered.

Local Goverment Powered by GOGov

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Issues Resolved

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Citizens Engaged

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Violations Resolved

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Letters Sent

blog

We Share Regular Updates in Our Blog

Citizen Notifications

How 250 Local Governments Used GOGov to Keep Communities Informed in February 2026

Across the GOGov platform, over 250 agencies sent 2,330 citizen notifications in February 2026. That's an average of 9.3 notifications per agency over just 28 days, covering everything from winter storm alerts and water main breaks to community events and council meeting reminders. This post takes a look at what local governments were communicating, which channels they used to reach residents, and what the data tells us about how modern government communication is evolving.

Citizen Notifications

GOGov Feature Focus: Notification Templates

Every local government communicates on a schedule. Trash pickup reminders. Meeting notices. Boil water advisories. Road closure alerts. If your team is typing these from scratch every time, you're spending time you don't have—and risking errors that can undermine resident trust.

Citizen Notifications

How Northeast Local Governments Used GOGov to Keep Residents Safe During the February 2026 Winter Storm

When a major winter storm bore down on the Northeast during the week of February 17–24, 2026, local governments didn't scramble to figure out how to communicate. They were already ready — and the numbers show it.Across New Jersey, Mas

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We are still very happy with the flexibility and features GOGov offers us

"And most notably, the support we receive is always quick, professional, and attentive to our specific needs"

Frankie Rios

City of Santa Clarita, CA

The team at GOGov help us design, test, and deploy a branded Mobile App of Oregon City

"Our staff are getting better details from citizens, our citizens appreciate the tool, and as an Administrator, I am very pleased with GOGov’s support!"

Erik Hopwood

City of Oregon City, OR

When I say GOGov staff is hands-on, and listens to the client’s needs and demands – You can count on that statement!

"The support team worked with our Division in setting up our software, and to handle the data conversion from the previous software into GOGov"

Lorena Ritchey

City of Palm Desert, CA

GOGov was a simple implementation and very easy to navigate throughout

"The Town of Benson needed a way to connect with their citizens that allowed for two-way communication and GOGov has made that happen!"

Kim Pickett

Town of Benson, NC

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Government Made Simple

Citizen Notifications from GOGov makes it simple for your team to engage citizens across multiple channels.

Get Started Now