About GOGov

GOGov provides software solutions to local governments and other various agencies to better manage Citizen Requests, Code Enforcement, Citizen Notifications, Online Permitting & Licensing and Mobile Software.

For more information about GOGov products and services please visit: GOGovApps.com

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Resident User Terms & Privacy

SMS & Voice Notifications

The GOGov Citizen Notification service enables civic organizations, government agencies, or other entities to communicate seamlessly to their customers/constituents via SMS and VOICE.

By opting into a customer’s campaign, you agree to receive text messages and/or Voice calls from the customer regarding the topics specified in the form or sign-up message.  You also agree to any charge incurred from your phone service provider for sending or receiving voice messages.  Message and data rates may apply, and the frequency of messages will vary by customer.

It is important to note that the numbers you subscribe to are used only by the local government or agency that you have subscribed to for notifications. It is important to note that the text & voice alerts you receive come from your local government and not from the company GOGov.

If you have questions about the services provided, send an email to Support@GOGovApps.com.  

SMS Opt-In

Opt-In: Users that wish to subscribe may do so by texting “JOIN” to the advertised phone number or short code.  You will then receive a message confirming the action and with instructions on how to opt-out.

Opt-In by Invitation:  Users may enter their phone number into a webform in which an SMS invitation will be sent to the phone number.  User must reply “JOIN” to confirm the sign-up and then will receive a message confirming the action and with instructions on how to opt-out.  Invitation SMS messages are governed to prevent abuse by limiting the number of invitations that can be sent to a submitted phone number within a period.

Opt-Out:  You may opt-out of all communications at anytime by texting “STOP”.  You will receive a final message to confirm that you have unsubscribed.

Support:  At any time, you may text “HELP” to receive service information and instructions.

Voice Opt-In

Opt-In by Call: Users that wish to subscribe may do so by calling the advertised phone number and following the menu prompts to subscribe (Press 1). You will then receive a voice confirmation and instructions on how to opt-out.

Opt-In by Invitation:  Users may enter their phone number into a webform and if the number is incapable of receiving SMS, then a VOICE call will be initiated to the phone number.  A voice prompt will prompt you to confirm by Pressing 1 to join the service and you will receive a message confirming the action. Voice invitations are governed to prevent abuse by limiting the number of invitations that can be sent to a submitted phone number within a period.

Opt-Out:  You may opt-out of all communications at anytime by calling the advertised phone number and following the menu prompt to (Press 9).  You will receive a final message to confirm that you have unsubscribed.

Privacy

We value your privacy.  We do not share, sell, or trade your personal information with outside parties. All data collected is used solely to provide and improve our services.  Your information is securely stored and accessible only to authorized personnel within our company.

This product is not intended for users under the age of 18.

By using our services, you agree to this policy.

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