Local governments are embracing digital transformation, and one of the biggest game-changers is moving permitting and licensing online. But not all solutions are created equal. Whether you're looking to simplify processes for your staff or make life easier for your residents, it's essential to choose an online permitting platform that does more than just get the job done.

Here are five critical features to look for in an online permitting solution for your municipality:

1. Superior and Ongoing Support
‍Permitting touches every department—from planning and zoning to animal control and building safety. You need a partner, not just a vendor. GOGov offers unlimited support and training to help your team every step of the way. From initial setup to ongoing questions, our experts are with you, ensuring your staff is always supported and confident in the system.

2. User-Friendly for Staff and Citizens
‍An intuitive interface is key to widespread adoption. GOGov’s platform is designed for everyone—from seasoned municipal employees to first-time users applying for a dog license. For citizens, it’s a simple and stress-free experience. For staff, it means faster processing times and fewer headaches.

3. Automation to Eliminate Manual Work
‍Manual processes waste time and leave room for error. GOGov’s solution automates approval workflows, fee calculations, and notifications, letting your team focus on what really matters. With fewer manual steps, permits are processed faster, and your staff can manage a higher volume of requests without being overwhelmed.

4. Mobile-Friendly by Design
‍In today’s world, mobility isn’t optional. Residents want to apply for permits from their phones, and inspectors need access to permit data in the field. GOGov’s online permitting system is mobile-friendly from the ground up—giving users access anywhere, anytime.

5. Built for Local Government
‍Some platforms are built for businesses and retrofitted for government use. Not GOGov. Our solution was designed specifically for the needs of municipalities. From customizable forms to robust reporting, everything is crafted to meet the unique challenges local governments face every day.

Simplify and Streamline with GOGov Permitting and Licensing Software

‍Choosing the right online permitting solution is about more than just going paperless. It’s about empowering your community, increasing efficiency, and making government services more accessible. With GOGov, you get a platform built for you—and a team that stands behind you.

Ready to see how online permitting can work in your community? Schedule a demo today.

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