January

Thursday, January 5
Reporting Tips & Tricks

During this webinar, we will look at some of the most common stock reports for both GORequest and GOEnforce. We will also review creating your own custom report and how to modify the output, such as plotting the results on a Google Map to help identify any trends. Learn how to save new custom reports and schedule any report to be delivered via email.

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Wednesday, January 18
Work Order Management and Graffiti Tracking

Learn how to track time and material on your requests! We'll go through how to configure labor costs and add materials through the administration menu's. Next, take a look at how to assign tasks, enter hours spent and material used per request. Learn unique ways to track Graffiti, including crew and moniker tracking. Lastly, learn how to pull reports on overall time and material costs!.

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February

Monday, February 6
Send meaningful notifications with Notifications

Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. We will cover best practices for providing detailed notifications to residents, along with new features you can expect within GONotify!

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Wednesday, February 22
How to Create and Manage your Employees

During this webinar, we will cover all features and functionality of the Employee Management administration menu! Along with navigating the new user interface, we will discuss the ease of adding and managing users, along with new simplified roles such as Super Admin, CRM Admin and CE Admin! Lastly, we will discuss the new security measures that have been implemented.