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"When I say GOGov staff is hands-on, and listens to the client’s needs and demands – You can count on that statement! Joe Palladino was assigned to work with our Division in setting up our software, and to handle the data conversion from the previous software into GOGov. Wow! What an easy process because Joe really held our hand and explained thoroughly what was needed to succeed. Once staff went live, that process also went smooth. A few hiccups as expected, but GOGov staff was quick to address the problem. As we learn more about the use of the software, GoGov, staff has been opened to listening to our ideas and implementing them and/or place on the wish list which I believe wholeheartedly will be implemented. Truly recommend the use of GOGov software and a huge kudos to Joe Palladino for providing outstanding VIP customer service treatment. It was a pleasant experience."