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Town of Dumfries, VA launches "Dumfries Citizens Connect" citizen engagement mobile app
Customer launches

Dumfries, VA has recently launched a new citizen request management solution and citizen notifications mobile app powered by GOGov. The new solution allows citizens to make service requests via a mobile app, Dumfries Citizens Connect. The app enables residents to connect with the town and is available for download in the App Store and Google Play online stores. The new solution also simplifies the service request process for the town staff, allowing them to easily track the issue and communicate with citizens.

In the app, residents will find:

  • Links to the website
  • A tool for reporting hazards & registering complaints
  • News & updates
  • Ongoing events
  • And more...

About Dumfries, VA

Dumfries is a market town and former royal burgh in Dumfries and Galloway, Scotland, near the mouth of the River Nith on the Solway Firth, 25 miles from the Anglo-Scottish border. Dumfries is the county town of the historic county of Dumfriesshire.

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