Columbia, IL has recently launched a new citizen request management solution and citizen notifications mobile app powered by GOGov. The new solution allows citizens to make service requests via a mobile app, KnowColumbia. The app enables residents to connect with the city and is available for download in the App Store and Google Play online stores. The new solution also simplifies the service request process for the city staff, allowing them to easily track the issue and communicate with citizens.

In the app, residents will find:

• Links to the website
• A tool for reporting hazards & registering complaints
• News & updates
• Ongoing events
• And more...

About Columbia, IL

Columbia is a city mainly in Monroe County with a small portion in St. Clair County in the U.S. state of Illinois, about 12 miles south of St. Louis, Missouri. The population was 10,999 at the 2020 census.

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