Citizen Request Management (CRM)
Using GORequest for IT ticketing
January 28, 2025
In this training we will review how to utilize the GORequest system for internal IT ticketing. From computer issues to password resets, you can leverage the system for not only citizens to submit requests, but employees as well!
webinars
Did you miss a previous session?
Or are you looking for some of our past webinars on-demand? Take a look at the topics below and contact the support team:
- Employee Management 101: Create-Manage your Employees in the New User Interface
- New List View Training: Tips and Tricks for CRM and CE
- GORequest Admin Training
- GOEnforce Admin Training
- How to respond and Manage Citizen Requests
- How to Create and Manage Code Enforcement Cases
- Reporting Tips & Tricks
- Learn how to Manage your Branded Mobile App
- GONotify - Our newest Citizen Notifications Product!
- How to Manage Recurring Tasks with GORequest
- Work Order Management and Graffiti Tracking
- How to Manage your Permit Applications
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